[cr-india] Radio Mewat to launch Consumer Helpline

[sajan venniyoor]

Consumer Helpline to be launched by community Radio in
Haryana<http://www.radioandmusic.com/content/editorial/news/consumer-helpline-be-launched-community-radio-haryana>
Radioandmusic.com | 13 Jan 2014

NEW DELHI: India's first community radio based consumer helpline is set to
be launched at Nuh, Mewat in Haryana, by Union Department of Consumer
Affairs Secretary- Pankaj Agrawalal on 15 January. This helpline will be
managed by Mewat based community radio station, 'Radio Mewat'.

The consumer helpline on community radio is an innovation to raise
awareness among consumers in a community. They can call the radio’s
helpline number and leave a message, talk to a radio reporter or even come
on live with their complaint.

In Mewat more than 500,000 people will be able to take advantage of the
helpline by calling the number 8685904904. Radio Mewat will document cases
and pass it on to agencies that can sort out the various grievances.

The radio will also commit a 30 minute slot to a consumer rights’ program
where consumers will have a live show to discuss problems. Major issues
such as sale of expired goods particularly medicines, sale of goods without
bills, misleading advertisements etc. will be taken up during this
particular segment. Awareness about the benefits of bills would go a long
way in creating a demand for bills and also benefit the State.

*Source: *
http://www.radioandmusic.com/content/editorial/news/consumer-helpline-be-launched-community-radio-haryana
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